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Contact Hotel Three Sixty

Experience personalized, attentive service at Hotel Three Sixty, a luxury adults-only retreat perched above Ojochal’s lush rainforest canopy. Whether you're planning a romantic escape, a celebratory trip, or simply have a question about your reservation, our team is ready to assist with every detail. From travel logistics to special requests, we’re here to ensure your stay is seamless, memorable, and uniquely yours.


Get in Touch

Planning your dream getaway shouldn’t feel like a hassle; that’s where we come in. Our team is on hand to guide you through the booking process, provide information about our villas and amenities, and assist with any questions you have before or during your stay. Whether you're confirming availability, arranging transportation, or coordinating a special occasion, we're just a message or call away.


Phone

  • US Toll-Free: +1 800 417-6712
  • Costa Rica Office: +506 4070-9206

WhatsApp

Message us directly: +506 8612-9206
Quick questions? We’re just a WhatsApp away.


Email

Reservations & Inquiries: reservations@hotelthreesixty.com

Send Us a Message

Have a special request, dietary preference, or question about your upcoming visit? Use the contact form below to reach our team directly. We’re happy to assist with everything from booking support and transportation arrangements to honeymoon packages and group stays. Once you submit your message, a member of our concierge team will be in touch  to provide personal assistance and next steps.

Contact Form

Our Location in Ojochal, Costa Rica

Escape to the treetops at Hotel Three Sixty, a luxury adults-only retreat in Costa Rica’s South Pacific. Our hotel is perched above Ojochal, offering panoramic ocean views and rainforest surroundings.

  • What are your check-in and check-out times?

    Check-in is available from 3:00 PM to 9:00 PM daily. Early check-in may be possible upon request, subject to availability. Check-out is by 11:00 AM. If you need help arranging transportation before or after your stay, we’re happy to coordinate a schedule that works for you.

  • Do you offer airport transfers?

    Yes, we provide airport shuttle service for an additional fee. Transfers can be arranged from both regional airports and Juan Santamaría International Airport (SJO). Please contact us at least 48 hours in advance so we can ensure your driver is scheduled and ready upon arrival.

  • Is your hotel adults-only?

    Yes. Hotel Three Sixty is exclusively for guests aged 16 and over, creating a peaceful, serene environment ideal for couples, solo travelers, and adults seeking uninterrupted relaxation. We prioritize guest privacy, tranquility, and a refined experience across the property.

  • Can I contact the hotel via WhatsApp?

    Absolutely. For quick questions or real-time assistance during your stay, feel free to send us a WhatsApp message at +506 8612-9206. Our team monitors this line during business hours and will get back to you as soon as possible.


  • Where is Hotel Three Sixty located?

    We’re located on Calle Perezoso in Ojochal, Puntarenas on Costa Rica’s South Pacific coast. The property sits high in the hills, just minutes from the shoreline, and offers sweeping views of the jungle and ocean. We're about 3.5 hours by car from San José and accessible via private shuttle or regional flight. We’ll gladly help you coordinate travel to the hotel.